The topic of Agile and business value is more popular today than Scrum and project management practices themselves. The delivery of business value in the main activity of the Product Owner is the Kanban and Scrum teams. Today, however, every product and project manager must be aware of this need of stakeholders.
In 2018, the new British organization Business Value-Oriented Principles Ltd published examples of business value in its BVOP Ultimate Guide. This guide is a formal training document for both Scrum Master roles and Product Owner and project managers.
Here are the topics
- Human Resources
- Organizational culture
- Work processes
- Consumer and customer satisfaction
- Reduction of surpluses in the organization and among the teams (time, money, labor)
- Time to reach the market
- Relationships between business and people
- Human relations
- Innovation
- Usability, usefulness, and value of the products
- Shortened production processes
- Total contribution
- Behavior, skills, and maturity of employees
Agile Human Resources
Human resources are the main factor for a company to exist and work well. They are the most valuable resource. Organizational culture is the education that the company gives to its employees. A well-integrated explained and accepted organizational culture among employees leads to a unified work process, uniform work standards, and morale among employees. This leads to a real opportunity to create cohesive teams. Well-developed work processes in the form of written and integrated rules and procedures are a key part of the work process. This allows, on the one hand, the employees to be aware of how the work is done, what is allowed and on the other hand, the monitoring of the work of the employees is possible and transparent. Consumer and customer satisfaction is at the heart of doing business. When the customer - his needs and requirements - are leading and when we as a manufacturer satisfy them, we will build a lasting and long-lasting business relationship. This leads to good financial results, which are important for investors. In order to increase the financial results of the company, it is important to reduce the surpluses in the organization and among the teams (time, money, labor).
Organizational culture
Organizational culture provokes people to be proactive, to contribute, to share, and be aware of the business goals of the organization - You must give an example of top management (tone of the top), there must be training at least once a year what is our organizational culture and how it is customary to work in a given organization.
Modernization and innovation
Modernization and innovation - monitoring the market, competition, investing funds in the modernization of production processes, as well as encouraging employees to share their ideas and recommendations for optimizing the work environment, products.
People in the organization show respect for each other and work productively - respect for people could be achieved by integrating organizational culture among them, when organizational culture requires people to work in a team respecting everyone's opinion and respecting the individual, then productivity is inevitable.
The number of people leaving the organization is limited to a minimum - when people feel good at work, like their job, and are satisfied with it, they do not look for alternatives and do not leave.
Conflicts and the negative environment
Conflicts and negative environments are minimized - in order to avoid conflicts, which in turn could lead to a negative work environment, it is good to hold workshops at least once a week to raise pressing issues and resolve them on behalf of business, not on a personal basis.
The image of the organization increases - the satisfied employees, the good working atmosphere is felt by the client, the employees share good reviews about their company in social networks as well as between friends, which leads to increasing the reputation of the company.
Everyone in the organization is constantly improving their personal and professional qualities - conducting regular and timely training for professional development, sharing knowledge and information between employees.
Remove obstacles in Scrum teams
Scrum teaches its followers that each member of the Development team must be able to remove their own obstacles. Team members seek and remove obstacles without waiting for management to do so - building a unified and cohesive team that looks in one direction and pursues a common goal set by management.
The management and the team members work together to optimize the processes and speed up the development time - building a unified and cohesive team that looks in one direction and pursues the implementation of a common goal set by management.
Costs and planning
Costs are managed and planned carefully - holding regular meetings leads to good planning and cost optimization.
The tools and the environment are constantly improving - implementation of modernization and innovation of work processes, conducting surveys among employees to introduce new things in the company according to the needs of employees (eg fresh fruit, recreation room, etc.).
Unnecessary documents, processes, and communications are avoided - the emphasis is on the informal and continuous form of communication between employees.
The main causes of problems, defects, and obstacles are analyzed, tracked, and eliminated - analysis of a database of problems, defects, and obstacles, monitoring their development over time and discussion among employees to give ideas for their elimination, giving instructions from managers of the teams to take concrete measures to eliminate the problems, defects and obstacles.
Quality standards are followed and implemented without significant loss of time and resources - integrating clear rules and procedures.
Fatigue is managed and teams do not spend too much time in trivial tasks - human resource management by team leaders.
Project documentation
The documentation and requirements are created and maintained in an easy and convenient style so that everyone understands them with ease and saves time from unnecessary discussions and misunderstandings - the introduction of a unified style of record-keeping and its arrangement.
Meetings and discussions do not waste time and always lead to desired results - regular meetings always lead to sharing ideas between employees and resolving pressing issues by discussing problematic topics.
Product development focuses on the most important goals and needs - prioritizing the goals and needs of customers.
All results, concepts, and versions of the products are validated with real users, and the risk of an unwanted product is limited - conducting surveys among consumers, workshops with employees of the product development department and consumers.
Customer and customer satisfaction is constantly growing - good communication with the customer, building a good relationship between customer - company, meeting customer requirements, timely deliveries. Reference: https://wikipedia-lab.org/examples-of-business-value-and-business-value-added/
Regular training leads to adequate professional reactions on the part of employees, which would lead to the avoidance of problematic situations and increase of work efficiency;
Teamwork and a cohesive team would lead to a smoother implementation of processes and the achievement of a common goal;
More on the topic
Business value in organizations and adding business value to projects and products
Business value is an economic term, but nowadays there is a practical application for companies, projects, and products being developed. https://eduwiki.me/business-value-in-organizations-and-adding-business-value-to-projects-and-products/
Examples of Business value-added for organizations, projects, and products
There are 24 main examples of the added value of BVOP with a short explanation… https://mstsnl.net/examples-of-business-value-added-for-organisations-projects-and-products/
Managing business organizations and adding business value.
An Agile Manager’s Guide to the Theory of BVOP.org https://www.vbprojects.org/13-examples-of-added-business-value-by-bvop-org/
How to add business value to your business organization’s projects
Business value is a concept of economics and business disciplines that gives an abstract explanation of essential activities in business processes. https://brightonbot.com/how-to-add-business-value-to-your-business-organizations-projects/
Delivering business value: The most important aspect of project management
https://www.pmi.org/learning/library/delivering-business-value-9378